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Service  

LingQi-tech international 's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time Go Easy, Get Simple and Buy Guarantee. Contact us at service@lingqi-tech.com or call (+86-755) 8362-8485  Please feel free to drop us a line to share your thoughts on this site. Your comments are welcome to email us at feedback@lingqi-tech.com


 

 

Q:delivery time?

A:once the bank account of our company receive the sample fee of the order,we will express the samples by DHL,UPS,FedEx or TNT in 3—4 working day.the weight of the goods is more than 100Kg  ,we can we can transport it to your side by air  in 4—7days ,by sea in 15—45 days . any questions,please E-mail or phone us.

Q:How much is the additional freight ?

A:It depends on the sizes of the goods , weight,and your destination ,usually,the air freight is 5—7 USD/kg , the account of goods will be include the other freight  ,for example,express 3.5kg good to German needs 75USD by DHL.

Q:The price and the MOQ ?

A:We supply the most competitive price and superior products for our customers.he MOQ is 100 pcs.

Q:what about the payment terms?

A:T/T:30% at advanced;L/C for the big orders.any questions,contact us please.

Q:What about the package ?

A:The package of our product meets the standard of the transport by sea  and by air.

Q:What about the OEM ?

A:Yes,if your quantity is less than 1000pcs, you need to pay the fee of the brand and the package.

Q:If Supply the free sample ?

A:Sorry,the cost of the sample is expriensive,so you need to pay for the samples.

Q:If your company supplies the additional product ?
A:It depends your quantity,usually ,it is 0.5%--1%.

Q:What about the quality guarantee ?

A:One year warrant time .

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